Services to business

ESP Water Ltd is a wholesaler in the Non-Household (NHH) business market. This means we’re responsible for operating and maintaining a business’ water and wastewater supply, but you will pay your bill to a NHH retailer.

If you are a retailer for a Non-Household (NHH) business consumer and would like to contact us on behalf of the consumer please call 0330 123 4201.

Charges

You can find the cost of our wholesale supply to retail companies in our charging statements, along with our Statement of Assurance, below:

Your retailer is a separate company. If you’re unsure who your retailer is, please check your bill. You can also find more information on Market Operator Services Ltd website.

Water Business Statement

If you would like to find out more about our promises to businesses, click on the links below:

Customer commitment

Leaks

No water/Low pressure

Water quality

Non-household consumer