About ESP Utilities Group
With more than 20 years’ experience in the industry, ESP Utilities Group is one of the UK’s largest and longest-established independent multi-utility companies.
We provide water and wastewater, electricity and gas services to over one million residential, industrial and commercial customers – connecting you to life’s essentials.
As leaders of the electric vehicle (EV) revolution, we’re rapidly linking EV infrastructure to the grid – speeding the way to a greener future.
We create the infrastructure that helps the UK thrive and prosper by adopting new networks from accredited providers – providing support, technical guidance and investment – while ensuring safety and quality.
As the network owner and operator, we are responsible for maintaining the network, and repairing any faults that interrupt supplies as quickly and safely as possible.
With our customers at the heart of our culture, we are committed to developing and delivering the best possible service.
Our culture
We are dedicated to delivering high standards in quality, safety and compliance for our customers, while pushing the boundaries to grow our business.
We are committed to developing and investing in our people, and creating an ambitious, accountable, agile – and fun – place to work.
Be Excellent
We hold ourselves and others to account, and deliver high standards in quality, safety and compliance
We strive to continuously improve, focusing on solutions, not problems
We simplify the complex and deliver quality at pace for our customers
Be Transparent
We are open and honest in our communications
We admit and learn from our mistakes
We are approachable and accessible
Be Ambitious
We are committed to developing our people
We push the boundaries to grow our business
We are willing to learn and adapt
Be Respectful
We treat others professionally and with respect
We are considerate of everyone’s workloads and priorities
We provide a safe, supportive and inclusive workplace
Be Collaborative
We share knowledge, are open to new ideas and welcome everyone’s input
We work together as one team to deliver success for all
We have fun and enjoy what we do
Sustainability
As one of the UK’s largest independent utility providers, we recognise we have a responsibility to support the development of our people and the growth of our business. We are committed to acting in a socially and ethically responsible way, and have several policies which govern how we operate.
We have published our first Sustainability Report In it you can find out how we are meeting our goals and planning for the future.
Over a million connections across the UK – powered by sustainable practices.”
Kevin O’Connor, CEO
December 2024
