ESP Utilities Group (ESP), a leading operator of multi-utility networks, has agreed a strategic partnership with Vistry to adopt heat networks across four existing sites, to support the housebuilder in the transition of its operating model.
Key highlights:
- ESP adopts 2,200 of Vistry’s existing heat network connections and the customers they serve.
- A suite of group-approved contracts is in place for new opportunities, providing Vistry regions with a consistent and ready-to-use framework for
engaging with ESP.
- ESP is now a trusted partner to Vistry, with an agreed commercial model in place and is selected to participate in all future heat network tenders.
- Vistry regions can continue to use their own design and build contractors but will engage with ESP early to ensure adoptable standards.
- Early engagement with ESP enables optimal solutions to reduce cost and unlock value across all utilities (Electric, Water, Wastewater, Heat and Gas).
Under the agreement, ESP, a multi-utility network adopter and operator with 25 years of experience, will assume responsibility for the ongoing operation and management of Vistry’s existing district heat network portfolio and associated customer base, while also supporting the delivery of infrastructure across two new sites.
Serving more than 1.1 million connections nationwide, ESP combines large-scale operational experience with investor-grade financial strength and deep multi utility expertise. This foundation underpins ESP’s role as a trusted long-term partner to housing providers—offering the capability, stability and assurance required to manage essential infrastructure over decades.
As heat network regulations are introduced, developers and housing providers are increasingly seeking partners who can deliver not only technical solutions, but also long-term operational confidence. ESP’s approach focuses on working closely with development partners to design and operate utility networks that are compliant, resilient and customer-focused from day one.
Veolia, a global operator with over 50 years of experience in energy infrastructure and heat networks will operate and maintain the networks on behalf of ESP. These currently include four existing networks totalling approximately 2,200 heat networks.
A suite of group-approved contracts has been established as part of the agreement, incorporating defined consumer protections, service standards, and operational requirements. This provides a consistent contractual and commercial approach for all future projects, simplifying engagement for regional teams.
Vistry’s regional businesses will continue to appoint their preferred design and build contractors, with the agreement designed to complement existing delivery models. Early engagement with ESP will support the development of heat and energy strategies and help ensure systems are aligned with adoptable standards.
Liam McAvoy, Chief Commercial Officer, ESP Utilities Group, said:
“We’re proud to be chosen as Vistry’s trusted partner. It’s a strong endorsement of ESP’s ability to take on and operate live networks while delivering high standards for consumers. Managing district heating consumers at scale is a key part of our operational expertise, and this partnership marks an important milestone for ESP as we celebrate 25 years of delivering essential infrastructure across the UK.”
Mark Farnham, Finance Operations Director, said:
“Partnering with ESP marks an important step in strengthening the long‑term resilience, compliance and performance of our heat network portfolio. As heat network regulation evolves, it’s essential that we work with experienced operators who can give our customers confidence and ensure our schemes are future‑ready.
This agreement provides a consistent, group‑wide approach that supports our regions, protects consumers, and helps us deliver high‑quality, sustainable places. ESP’s capability and long-term commitment align strongly with our ambition to build better homes and stronger communities across the country.”
NOTES TO EDITORS:
About ESP Utilities Group:
With 25 years’ experience and over 1.1 million Residential and Industrial & Commercial connections, ESP Utilities Group adopts and maintains heat, electricity, gas, water, and wastewater, across the UK. As a leader in independent adoption, we deliver cost-effective solutions with flexible design standards, market-leading commercial propositions, rapid approvals, and unparalleled expertise across regulated utilities.
For more information go to www.espug.com
About Vistry:
Vistry is the UK’s leading provider of mixed-tenure homes. Our purpose as a responsible developer is to work in partnership to deliver sustainable homes, communities, and social value, leaving a lasting legacy of places people love. Operating across 25 regions, we build homes for those who need them right across the UK. We sell homes on the open market through three respected brands: Bovis Homes, Linden Homes, and Countryside Homes. We are a multi award-winning housebuilder and Vistry has again been awarded the 5 Star Rating by the Home Builders Federation following the latest industry’s Customer Satisfaction Survey.
For more information go to www.vistrygroup.co.uk
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Amy Kent
For more information please visit www.espug.com.