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ESP Utilities Group

Our Culture

We are driven by our dedication to deliver high standards in quality, safety and compliance for our consumers and customers. We are committed to being an ambitious, accountable and agile place to work. We push the boundaries to grow our business and invest in our people. All this while having fun and being a great place to work!


We hold ourselves and others to account and deliver a high standard in quality, safety and compliance

We strive for continuous improvement, focusing on solutions not problems

We simplify the complex and deliver quality at pace for our consumers and customers


We are open and honest in all our communications

We admit and learn from our mistakes

We are approachable and accessible


We are committed to developing our people

We push the boundaries to grow our business

We are willing to learn and adapt


We treat others with respect and professionalism

We are considerate of everyone’s workloads and priorities

We provide a safe, supportive and inclusive workplace


We share knowledge, are open to new ideas and welcome input from all

We work together as one team to deliver success for our customers, consumers and stakeholders

We have fun and enjoy what we do