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ESP Utilities Group

ESP – Coronavirus update

We want to reassure our customers, suppliers and colleagues that we have implemented robust contingency plans to ensure that we can continue to deliver the very highest levels of service.

The business has been delivering for customers for 20 years and we are well placed to continue to adopt and manage connections.

We have utilised technology to ensure our staff are able to work remotely and still meet all our commitments.  These measures are sustainable and we are prepared to work in this new way for a prolonged period.

Licences and Regulations

Ofgem

ES Pipelines is licensed by the industry regulator, Ofgem, as an Independent Gas Transporter, while ESP Electricity is licensed as an Independent Distribution Network Operator.

MAMCoP

The Code of Practice for Gas Meter Asset Managers (MAMCoP). ES Pipelines is an Accredited Meter Asset Manager under the Code.

ISO Certification

ISO: 27001 ESP Utilities takes cyber security very seriously. We are accredited to the ISO: 27001 standard for information security.

ISO: 55001 ESP Utilities manages its key asset groups by means of an Asset Management System which is certified to the ISO55001:2014(E) standard. You can download a copy of our Asset Management Policy document here.

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