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ESP Utilities Group

ESP in the Community

ESP is proud to invest in local communities and support the lives and wellbeing of people connected to our networks across Great Britain. Over the last 20 years we have a strong track record of operating as a responsible business. Our customers are at the heart of everything we do.

In addition to offering customers on our networks additional support through our Priority Services Register, ESP is proud to support our communities further through Age UK and Transform Housing. You can find out more about their work below.

We are always looking for ways to improve our service to customers on our networks. If you have any ideas or suggestions, we would love to hear from you.

Age UK helps millions of people every year, providing advice, companionship and support for older people who need it the most. They work as part of a network, with over 130 local and independent Age UKs in England and Wales. The national Age UK campaigns for older people to champion their rights, needs and wishes. ESP is proud to support Age UK’s befriending service called ‘Call in Time’ to help tackle loneliness in the UK. Further information on Age UK’s befriending services can be found here.

Transform Housing & Support is a local charity, offering high-quality housing and support to homeless and vulnerable people. Each client is offered a safe place to live and allocated a Transform member of staff as a keyworker to work with them to develop an individual support plan. The keyworkers provide stability and are dedicated to enabling each client to gain confidence, life skills, and access to education, training and employment opportunities. There is no national figure for homelessness in the UK, but Shelter estimates that at least 320,000 people are homeless across the UK. This means one in every 200 people in Britain are homeless and sleeping on the streets or stuck in temporary accommodation, including hostels and B&Bs.